Sage Pay Error Codes Overview

Sage Pay is the leading secular payment service provider (PSP) in Europe. It is one of the most trustworthy payment brands. Each year, Sage Pay processes over online, 4 billion payments safely; and over both, the phone and card-machines. More than 50,000 businesses all over Europe rely on Sage Pay to process payments via card safely. Sage Pay helps in preventing fraudulent transactions. We make sure that the payment process is safe and easy.

Why Sage Pay?

  • Security: Sage Pay has the most secure when it comes to card data security (PCI DSS Level 1 compliant). This helps the customers to trade in peace and thus protecting them against fraud.
  • Free 24/7 customer support: Another reason why one should use Sage Pay is that the customer Service Team is on line and ready to help you resolve issues and errors hindering the usage.
  • Multiple channel payment processes: Whether it is online or over the phone or even by using card machines instore, Sage Pay is able to meet all the payments required using one Sage Pay account.
  • Sage Pay is easy to use.

Like all Software, Sage Pay is also prone to error. Sage Pay is one such error which is very commonly reported by the users. In such scenarios you will require to connect with the Sage 50 tech support team so that that we may fix the error to avoid further complexities that might hinder the work flow.

Different Types Of Error Codes in Sage Pay

The errors that hinder the usage of the software, they are:Validation & Response Errors

The Error codes are:

I. Validation Errors Codes:

  • 1001 – Invalid transaction type
  • 1002 – Missing vendor (company name)
  • 1003 – Missing vendor TX code
  • 1004 – Currently unused
  • 1005 – Missing currency
  • 1006 – Invalid currency
  • 1007 – Missing request description
  • 1008 – Missing card holder. t28/3 will automatically fill the card holder but ph28 the user will have to enter
  • the details.
  • 1009 – Missing card number
  • 1010 – Missing expiry date
  • 1011 – Missing CV2
  • 1012 – Missing card type
  • 1013 – Invalid card type
  • 1014 – Missing billing surname
  • 1015 – Missing billing first name(s)
  • 1021 – Missing delivery address surname
  • 1022 – Missing delivery address first name(s)
  • 1023 – Missing delivery address first line
  • 1028 – Currently unused

II. Response Error Codes:

  • Unauthorized
  • Rejected
  • Malformed request. A required field is probably missing
  • Invalid. e.g. Request made from invalid an IP address

 A Few Sage Pay Error Codes

Sage Pay Error 2003


1.If the terminal ID’s are not correctly allocated,the transactions will not be processed and the error 2003 is generated.

2.If Sage Pay experiences some kind of authorization issues, error message 2003 is displayed.

How to fix Sage Pay Error Codes?

Solution 1:When the above mentioned errors occur for a particular transaction, please reprocess the transaction which might resolve the error.

Solution 2: For instant solution of the Sage Pay Errors codes, please do contact our Sage 50 support , +1-844-313-4857; or chat with us, using our website in order that our highly efficient Sage technicians may be able to help you resolve the issue.

One can reach out to The Customer Support Team through phone support, email support or live chat option. The support team is highly approachable and accords instant resolutions.

Alternatively you can connect with other third party Sage support agencies like We the tech support team employs experienced and qualified Sage professionals who are efficient and competent to fix the problem bothering you in minimum time. They assure first call resolution to the clients. Call to the toll free phone number +1-844-313-4857 for best quality support.

Leave a Reply

Your email address will not be published. Required fields are marked *